We’re SurveyMonkey’s CX solution

We simplify CX so you can quickly and easily engage with your customers.

Our goal: Exceptional CX

We have the technology, experience, and expertise to help you get CX right. So you can focus on the people who matter most—your customers.

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An agile approach to CX

GetFeedback is a modern CX platform that combines the best of two SurveyMonkey acquisitions: GetFeedback and its Salesforce ecosystem leadership with Usabilla’s popular digital feedback technology.

Enhanced by SurveyMonkey’s feedback software expertise, the GetFeedback platform analyzes feedback captured wherever your customers are—across traditional and digital channels.

Share and act on customer insights quickly, and close the loop for your customers. That’s exceptional CX.

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Our story is unfolding

We love helping customers drive innovation with feedback—it’s our legacy. See how GetFeedback and Usabilla joined to form the GetFeedback platform by SurveyMonkey.

Is curiosity in your DNA?

You’ve found your future home! Join us to simplify CX for our customers.

Join our team

Trusted by B2B and B2C brands around the world

Join our customers that rely on GetFeedback to help them design and deliver world-class omnichannel customer experiences. Get your programs up and running in days, not months.

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