Choose the GetFeedback CX plan that's right for your needs.


Rich customer feedback via email and SMS

  • Quickly send surveys via email and SMS that match your brand look and feel
  • Automate feedback throughout the customer journey
  • Deeply integrate with Salesforce for survey triggering and personalization
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In-the-moment feedback on websites and mobile apps

  • Seamlessly integrate feedback into your website, web apps, and mobile apps
  • Capture targeted feedback based on behaviors and demographic profiles
  • Embed feedback into your mobile app with our easy-to-implement SDK


Feedback captured across all key engagement channels

  • Get everything in the Direct and Digital packages
  • Effortlessly capture feedback wherever your customers are
  • Unify feedback across channels for a holistic understanding of your customers

Start fast. Think big.

The GetFeedback CX platform offers the power to drive superior customer experiences across channels without sacrificing ease-of-use. It lets you start fast and grows with you as your CX program matures. And best of all, it doesn’t require an army of consultants to run.

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The #1 CX solution on the Salesforce AppExchange


Over 300+ ratings

Ratings & reviews - Salesforce AppExchange rating

Frequently asked questions

How does the free trial work?
We offer a 14-day free trial with full capabilities, including Salesforce integration. During your trial, you can receive up to 20 survey responses.
How are your plans priced?
Our pricing is calculated to meet your unique requirements.
to request a tailored quote or personalized demo.
Do I have access to support teams during the trial?
Yes, you will have access to our teams who will guide you through the trial process and answer any questions you may have.
Which plans support multiple users?
All GetFeedback plans offer team collaboration. For a custom quote, please contact us.
Do you offer month-to-month plans?
No, all plans require an annual commitment.
I have other questions. Who can I talk to?
Our team is here to answer your questions. Email us at or call us at 888-684-8821.
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