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Prove The ROI of Customer Experience (WITH ACTUAL MATH!)

Simplifying CX YouTube series episode on how to prove the ROI of your CX program.

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6 tips for building better customer relationships at scale in 2021

SurveyMonkey's CX leaders share trends and advice for providing support at scale

Customers say the darndest things

Customer service speaker, author, and coach Dan Gingiss reads real customer feedback live and gives you advice on what to do about it.

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